Journal of Beijing University of Posts and Telecommunications

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JOURNAL OF BEIJING UNIVERSITY OF POSTS AND TELECOM

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An Activityfocused Metamodel of Telecom Revenue Assurance Process

XIAO Ding,LI Lin,ZHANG Lei,WANG Bai   

  1. School of Computer Science and Technology, Beijing University of Posts and Telecommunications, Beijing 100876, China
  • Received:2006-01-08 Revised:1900-01-01 Online:2006-05-30 Published:2006-05-30
  • Contact: XIAO Ding
  • Supported by:
     

Abstract: Revenue assurance (RA) process aims at finding the revenue leakage point, improving profits and cash flows. However it is difficult to implement the RA process because lacking of a typical strategy. Based on the analysis of characteristics of revenue assurance process, an activity-focused RA process metamodel is proposed, which defines process model, activities, roles, products and key process area (KPA).

Key words: revenue assurance, process metamodel, activity, role, key process area

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